Call Quality Review
Training desk — first-day call scoring, ratings & coaching log
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| Date | Lead ID | RM | Region | Manager (A1) | Src | AI avg | Human avg | Open | Prof | Obj | Eng | CTA | Dur | Review |
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Each line is an RM's daily average of the five core parameters. A vertical mark shows the date an alert was logged — so you can see whether the numbers moved after.